Oct 7, 2023, 11:53:55 PM

On March 5th, we will test the firm’s Disaster Recovery & Business Continuity Plan by failing all communication services to our Business Continuity Data Center. Testing will begin on Saturday, October 7th at 8:00 p.m. (ET) and will conclude on Sunday, October 8th by 8:00 a.m. (ET). During this time, all Network Services, including phones in Philadelphia, will be down (outside callers can leave/play voicemail messages). This means there will be no remote access to Citrix, Outlook Web Access or mobile applications (all e-mail will be delivered upon completion of the test). If this timeframe presents a hardship, please notify the Helpdesk as soon as possible. Thank you for your patience and cooperation. Best regards, Information Services